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Delivery and returns Information

LAST POST DAY FOR DELIVERY IN TIME FOR CHRISTMAS FRIDAY 20TH DECEMBER (when Tracked 24 service chosen). Orders placed after this time can’t be guaranteed before Christmas.

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Delivery

Delivery timing

We aim to dispatch within 48 hours of receipt of order. This may be longer during bank holiday or festive periods.

Delivery locations

Because of regulations due to Brexit regulatory complications we can only deliver to England, Scotland, Wales and the British Islands and Highlands. We can’t deliver abroad or to Rep. Ireland or N.Ireland. We very much hope this will change soon!

Delivery costs

1 pack of seeds £1.95 Royal Mail First Class
Seeds up to 20 packs – Royal Mail 48 Tracked £3.50
Seeds up to 20 packs – Royal Mail 24 Tracked £4.50
Seeds over 20 packs, over 3 gift packs & advent calendar – Royal Mail Small Parcel Tracked 48 £4.95

Refund and Returns Policy

We very much hope you’re happy with your seed order. If we have made a mistake, please get in touch with us and we are very happy to help. Email [email protected].

If you would like to return your seeds, you can do so within 14 days of receiving them. All seed packs must be returned fully sealed and in their original packaging and state. When we receive your return, we will issue a refund within 7 working days if the packs are in good order once received.

Returns postage cost must be paid for yourself.

Unfortunately we cannot accept returns due to germination issues because there are too many variables involved in growing. We carefully monitor our germination rates to offer the highest quality seeds possible to our customers.

Please send returns [with your order number and contact details] to:

She Grows Veg Ltd.
Unit 2,
Great Gilberts Farm,
Bluegate Lane,
Capel St Mary,
Suffolk,
IP9 2JX

Please note that gift vouchers are non-refundable.